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12 Questions To Ask a Nursing Home

April 17, 2023
Questions To Ask a Nursing Home

12 Questions To Ask a Nursing Home

Asking the right questions is essential to finding the right nursing home for yourself or a loved one. Choosing a nursing home can be daunting, and asking the right questions is essential to ensure that the facility meets your needs and expectations. This blog will discuss some critical questions when looking for a nursing home.

12 Questions To Ask a Nursing Home

 Questions To Ask a Nursing Home

Here is a list of important questions to ask a nursing home before picking them for you or your loved one.

1. Is The Nursing Home Facility Certified and Accredited?

The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) is an organization whose sole purpose is to inspect and accredit healthcare organizations and programs. This accreditation seals the requirements in:

  • quality control practices
  • patient safety guidelines
  • the environment of care standards
  •  and more for healthcare organizations.

Obtaining this accreditation is a crucial step for any medical facility as it sets them up to succeed in providing top-rate medical services nationwide that meet all required protocols.

Medicare Certification

Medicare also offers a certification that must be met if you expect financial assistance from them. It’s still wise to look for ones that satisfy a certain level of care even if your loved one has long-term care insurance, ensuring they receive the best possible quality of care. Researching certifications offered by JCAHO and Medicare can go a long way in deciding between various healthcare organizations or programs when selecting the ones best suited to your loved one’s needs.

2. Do Residents At The Facility Contract Infections Easily?

Residents in nursing homes are more likely to contract infections than those living in the community due to their weak immune systems, close contact with other residents, and lacking hygiene practices. As such, facilities need good infection-control/prevention practices to reduce the spread of infections.

3. What Are The Staff-To-Resident Ratios?

One of the most important questions is about the nursing home's staffing levels. You want to make sure that there are enough staff members to provide adequate care to the residents. The staffing ratios should be in line with state and federal regulations.

4. What Is The Staff Turnover?

A nursing home staff with a long history of working for the facility is crucial. High staff turnover is hard for residents, especially in memory care facilities.

5. What Kind of Training And Qualifications Does The Staff Have?

Knowing that the staff caring for your loved one has the necessary training and qualifications is essential. Ask about the nursing staff's education, experience, and certifications, including nurses, aides, and therapists.

6. Are There Any Previous Cases of Elder Abuse or Neglect By Nursing Staff?

Elder abuse and neglect are severe concerns in nursing facilities. Studies have shown that even though most nurses caring for elders do an excellent job, some individuals may be negligent or abusive in their care. Cases of elder abuse or neglect by nursing staff can take many forms, including:

  • physical
  • psychological
  • financial
  • and emotional harm.

Previous elder abuse or neglect by nursing staff has been reported nationwide. In some cases, nurses have been accused of emotional or physical abuse towards elders, such as denying access to medical care, leaving elderly patients unattended for long periods of time, or verbally abusing them. In other cases, nurses have been convicted of crimes related to financial exploitation or theft from elderly patients. Other reports have included allegations of improper medication administration, such as giving too much medication or not providing a patient with the necessary medication. Regardless of the form of elder abuse being investigated, it is essential to carefully investigate any claims against nursing staff to protect vulnerable members of society.

7. What Services Are Provided?

Nursing homes may offer different services, so it's important to ask what services are available. This may include things like physical therapy, occupational therapy, speech therapy, and social services. You should also ask about the availability of amenities like recreational activities and meal services.

8. How Are Medications Managed?

Medication management is a critical component of long-term care facilities. Ask about medication administration procedures, how medications are stored and tracked, and what happens if a resident misses a dose or experiences side effects.

9. What is the Policy For Communication With Family Members?

Staying connected with family members is essential for the well-being of nursing home residents. Ask about the communication policies for family members, including how frequently updates are provided, how family members can communicate with staff members, and how to handle emergencies or urgent situations.

10. What Is The Policy For Handling Complaints Or Grievances?

Knowing how the nursing home handles complaints or grievances from residents or family members is essential. Ask about the filing process, who to contact, and how grievances are addressed.

11. What Is The Cost Of Care?

The cost of care is an important consideration when choosing a nursing home. Ask about the cost of care, including any additional fees or charges, and what insurance options are accepted. It's crucial to ask, specifically, what the costs are associated with a resident's care plan.

12. Are There Care Plan Meetings?

Asking for medical care plan meetings, and if the facility will have them, helps you or your family understand the nursing home's commitment to its residents.

Common Issues Facing Nursing Homes in America?

Nursing homes in America face various issues, many of which have been brought to light by the COVID-19 pandemic. Here are some of the most common issues facing nursing homes in America:

Understaffing And High Turnover

Nursing homes often struggle to attract and retain qualified staff members, leading to understaffing and high turnover rates. This can impact the quality of care provided to residents.

Financial Challenges

Nursing homes may struggle due to rising costs, such as staff salaries, insurance, and equipment. This can make it difficult for some facilities to provide high-quality care while remaining financially sustainable.

Regulatory Compliance

Nursing homes must comply with various federal and state regulations, which can be complex and time-consuming. Compliance issues can lead to fines or legal problems and impact the quality of care provided to residents.

Infection Control

Infection control is a significant concern for nursing homes, particularly during the COVID-19 pandemic. Nursing homes must prevent the spread of infections among residents and staff, which can be challenging in a communal living environment.

Resident Safety

Nursing homes must ensure their residents' safety, including fall prevention, proper medication management, and preventing abuse and neglect.

Staff Training and Education

Nursing homes must ensure that their staff are adequately trained and educated, particularly in infection control, medication management, and resident safety.

Resident's Quality of Life

Nursing homes must provide for their residents' overall quality of life, including social interaction, recreational activities, and access to outside resources.

These are just a few of the many issues facing nursing homes in America. Addressing these issues will require a concerted effort from nursing home administrators, staff members, policymakers, and the broader community.

Signs of Elder Abuse in a Nursing Home

Elder abuse is a serious problem that can occur in nursing homes. Here are some signs to look out for if you suspect that an elderly resident in a nursing home is being abused:

Physical Injuries

If you notice any unexplained bruises, cuts, burns, or other injuries on an elderly resident, it could be a sign of elder physical abuse.

Emotional Changes

If an elderly resident becomes withdrawn, depressed, anxious, or agitated, it could be a sign of emotional abuse.

Bedsores

Bedsores are a sign of neglect and can lead to serious health problems if left untreated.

Poor Hygiene

If an elderly resident is not being bathed, groomed, or cared for properly, it could be a sign of neglect.

Malnutrition or Dehydration

If an elderly resident is not receiving proper nutrition or hydration, it could be a sign of neglect.

Unsanitary Living Conditions

If an elderly resident is living in unsanitary or unsafe conditions could be a sign of neglect.

Financial Exploitation

If an elderly resident's finances are being misused or stolen, it could be a sign of financial abuse.

If you suspect that an elderly resident is being abused in a nursing home, it's essential to report your concerns to the appropriate authorities immediately.

Conclusion

Don't settle for less regarding nursing home care. Ask these essential questions to ensure your loved one receives the best care.

Do You Have A Claim?

If you or a loved one may be the victim of nursing home abuse or neglect, report it here. You may be entitled to compensation for pain and suffering.

Our expert partner attorneys offer free consultations for your claim.